Chicago Fire Ticket Exchange Program

Starting in 2018, we are shifting our game-by-game ticket pricing for all fans (not just Season Ticket Holders). This is being done to reflect that each game is not worth the same amount to fans. As a Season Ticket Holder, you will still receive the best value by separating games into our three-tier system (Gold, Silver, Bronze).

Ticket Exchange Guidelines:

  • 2018 Home games are separated into three (3) tiers (Gold, Silver, Bronze).
  • You can exchange tickets for any Silver to Bronze (or vice versa) game as you see fit (e.g. 2 tickets from the July 11th Philly game can be exchanged for 2 more tickets to Opening Day)
  • Ticket Exchanges must be completed 72 hours prior to the home match.
  • Tickets that go unused for matches that have passed cannot be retroactively exchanged or rolled over.
  • Fans can exchange Silver & Bronze tier tickets through their Digital Ticketing portal.
  • You can exchange tickets for Gold games to other Gold games only – this can be done by contacting your dedicated service rep
  • Since the Gold tier games are expected to be our highest capacity and most valued matches – we recommend re-selling your tickets.
  • You can purchase additional tickets for any tier at the discounted rate by contacting your dedicated service representative.