Please adhere to the stadium entry guidelines below to ensure an enjoyable matchday experience for your party and all fans.
- Major League Soccer has enacted a strict NO BACKPACK policy for all club venues.
- Only bags 14"x14"x6" or smaller will be permitted.
- The Bag Policy is related to the size of the bag -- NOT the cubic capacity or the size when folded.
- The Bag Size Policy does not apply to mothers caring for children under 2 or those with legitimate medical needs.
There is no storage for prohibited items at any gate or access point to SeatGeek Stadium. A list of all prohibited items can be found here. Fans will be asked to return prohibited items to their cars or dispose of them at the gate.
In conjunction with all 24 Major League Soccer venues, the Chicago Fire will continue to conduct security screening of ALL FANS entering SeatGeek Stadium.
This enhanced security screening is conducted via hand-held metal detectors at all gates to the stadium. The club is making every effort to ensure our entry process remains as efficient as possible.
As both fans and security personnel continue to adjust to this process, lines to enter the stadium may be longer than you’ve experienced in the past. Therefore, we recommend that all fans allow extra time for stadium entry.
Please review a list of frequently asked questions below to help you save time during the screening process. Also, visit Chicago-Fire.com/matchday for additional information on prohibited and permitted items lists.
The increased security policy was unanimously supported by the MLS Board of Governors and involved input from all MLS clubs.
Tips for fans:
• Allow for additional time to get into the stadium - lines will be longer than you've experienced in the past
• Leave all prohibited items at home
• The less you bring, the more time you can save
• Have your ticket ready to be scanned
Q: Why have the Fire implemented the use of hand-held metal detectors at the stadium?
A: The enhanced security measures are the result of Major League Soccer’s continuing work aimed at standardizing and improving security practices across every MLS venue to ensure that all fans are safe.
Q: What can fans expect at the gates of SeatGeek Stadium?
A: Fans will be subjected to metal detection by hand-held wands prior to having their tickets scanned. Guests will be asked to remove all metal items from their pockets and hold them in front of their body. If the device detects the presence of metal anywhere else on the body, the guest will be asked to remove any other additional items. If, after this process is complete, the wand still detects metal, the guest will be asked to consent to a pat-down of the affected area to be granted entry to the venue.
Q: Can I check items at the entrance to SeatGeek Stadium?
A: There is no storage for prohibited items at any gate or access point to SeatGeek Stadium. A list of all prohibited items can be found here. Fans will be asked to return prohibited items to their cars or dispose of them at the gate.
Q: What is the bag policy at SeatGeek Stadium?
A: Only bags that are 14"x14"x6" or smaller will be allowed into the stadium. All bags are subject to search upon stadium entry.
Q: Do I have to take off my jacket, belt or shoes?
A: No. Fans will not be required to remove belts, shoes, or jacket. Fans will be required to empty pockets, and to ensure that no prohibited items are on their person.
Q: Does this mean it's going to take a long time to get through the gates before each game?
A: We are making every effort to ensure our entry process remains as efficient as possible. We encourage fans to plan for additional time needed to enter the stadium. We appreciate your patience.
Q: What if I don't want to be subjected to a screening by a hand-held metal detector?
A: If a fan has a medical condition and does not want to be screened by the hand-held metal detector, they will be directed to a security officer at that gate who may provide the fan with an alternate screening. If you elect to not consent to the screen, you will be denied entry to the stadium.
Q: Do children have to be screened by the hand-held metal detectors?
A: All people who enter SeatGeek Stadium are subject to the enhanced security screening process as required by MLS.