Ticketing FAQs

Q: Where can I buy tickets?

A: You can buy tickets  by phone at 1.888.MLS.FIRE, online, or at the box office. 

Q: Where is the box office and when is it open?

A: The Toyota Park Ticket/Box Office is located at 7000 S Harlem, Bridgeview, IL 60455. It is located on the east side of the stadium at Gate D.  It is open Monday through Friday from 10:00 am to 4:00 pm.  On event days, the Ticket Office will be open three (3) hours prior to the event.

Q: How do I pick up Will Call tickets?

A: Go to the main Ticket / Box office at Gate D.  Will Call is only open on matchdays three (3) hours prior to game time. Only the person whose name appears on the ticket order may pick up the ticket(s) and you must produce a valid photo identification to pick up the ticket(s). You should also bring with you the credit card used to order the tickets and your Ticketmaster confirmation number.

Q: Where can I find information regarding season or discounted tickets?

The Chicago Fire offer discounts and unique benefits to Season Ticket Holders and groups of 15 or more.  Season ticket information can be found here and group information