Pub to Pitch FAQs

Where do I purchase tickets?
All tickets can be purchased on the Chicago Fire website at www.pubtopitch.com

Can I purchase tickets for the bus along with a match ticket?
Yes, please select the Ticket + Bus Options at the url above. From this screen you can then select the pub you would like to be picked up at and select your seats for any 2014 home matches at Toyota Park.

Can I buy tickets at the pubs?
Tickets can only be purchased at the pubs on the day of the match if there is available space on the bus. Each bus will have a captain that will collect cash for tickets on game day. To ensure your seat on the bus, please place your order as far in advance as possible at www.pubtopitch.com.   

I received a confirmation email from TicketMaster after purchasing my tickets, but the order has a row and seat number. Is this my bus ticket? How do I know if I'm on the list?  

Because the bus tickets are purchased through TicketMaster, the confirmation email includes a section, row and seat number (similar to match tickets). You do not need a ticket to board the bus and seating on the bus is open. In addition to this confirmation email, bus riders will receive a pre-bus email from the club with additional information on departure times and more.

What if I need to change my pick-up location to another pub after I purchase my tickets?
Please e-mail busprogram@chicago-fire.com or call 708-496-6738 to change your pick-up location at least three days in advance of the match. We will do our best to meet any new location requests but cannot guarantee changes in pick-up locations.  

Do I need to show a ticket to get on to the bus?
As long as you have purchased your tickets in advance, you will be on the passenger manifest and do not need to show a ticket to board the bus. A captain will begin checking people on to the bus shortly after it arrives.

How do I know what time the bus leaves the bar to go to the stadium?
A full schedule is available at www.pubtopitch.com. If there are any changes to the schedule, an e-mail will be sent to all bus riders notifying them of the change.

Do I get discounts on food or drinks at the bars?
Each matchday, Pub To Pitch bus riders are invited to arrive early at their chosen pub to take advantage of drink and food specials. These specials vary from each pub and all Pub To Pitch ticket buyers will receive an email ahead of matchday with more information about food and drink discounts and special pre-bus events.

Can I bring beer on to the bus?
Yes! Please note that we only allow cans on to the bus (bottles are not permitted).

Can I bring food on to the bus?
Yes. We only ask that you be courteous to the bus drivers and throw away any trash you might have before you leave the bus. Bus captains will provide trash bags on the bus.   

Can I leave any items (cooler, beer) on the bus during the game?
Absolutely. At the end of the match, bus riders should return to the same bus they started from. Buses can be identified by the pub logos on the front windshield.

Where do I get on the buses after the game?
The pick-up location for the buses in the NE corner of the East parking lot. There will be signage that denotes bus parking. Each bus will have a sign that specifies its corresponding bar(s).

What time does the bus leave Toyota Park after the match?
All buses will leave Toyota Park 20 minutes after the final whistle.

What if I have left items on the bus? Is there a lost and found number I can call?
Our bus captains will perform a sweep after the bus returns to the pub. Please email jharbert@chicago-fire.com if you have misplaced any of your belongings.