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Supporters

16 September 3:23 pm

Some of the best tweets from Saturday's 3-2 victory over New England are below... Have the chance to see your tweets in a future gallery, by hashtagging #cf97!

14 September 8:48 am

The Fire are proud to be a sponsor of the Great Chicago Fire Hydrants, a public art exhibition celebrating the heroism of Chicago’s firefighters.  The city-wide program launched on September 11, but the Fire wanted to give our fans a first glimpse of our hydrant at tonight’s game before it goes on display for two months at the Hancock Plaza downtown.

In addition to the Fire and our creative team, scores of other local artists have decorated 5-foot tall fiberglass fire hydrants sponsored by Chicagoland businesses.  The first hydrants were installed in various locations around the city last week on September 11.  Following the public exhibition the hydrants will be auctioned on December 4, 2013 to benefit the 100 Club of Chicago, a nonprofit organization dedicated to supporting the families of fallen police and firefighters.

Two special touches to the hydrant appear on its rings. The top honors the seven members of the club’s Ring of Fire: Peter Nowak, Frank Klopas, Lubos Kubik, Peter Wilt, Bob Bradley, Chris Armas and C.J. Brown. While the club’s three tenets -- Tradition. Honor. Passion. – appear on the base ring (check out the photo gallery below).

Get your photo with the Fire’s hydrant located behind Section 8 during the game up until half time and in the Stadium Club post-game.  Don’t worry –  if you miss your opportunity to get a photo, stop by the Hancock Plaza (just steps from The Chicago Water Tower) beginning next week to see the hydrant on display through November.

Be sure to tag photos with #cf97 and http://www.facebook.com/greatchicagofirehydrants or on Twitter.

For more information, including all the artist biographies, display locations and hydrant photos visit: www.GreatChicagoFireHydrants.com.

Chicago Fire's Entry in Great Chicago Fire Hydrant Project

21 August 7:50 pm

I have a confession to make. I’m a new Chicago Fire fan, having been hired to oversee communications for the club just six months ago. But according to some folks, I was also a “s***** hire.” The only professional experience (“zero soccer experience”) I have is “promoting a video game” and I do “not belong leading the Communications department.”

Additionally, I also “need to shave.” To be fair, that one is true, but my wife thinks I look weird totally clean shaven. To be fairer, all of the other statements might also be true, but I would like the opportunity to prove how s*****I am first. To be fairest of all, maybe I already have proven it six months into the job.

But I’m more interested in learning what made me a s***** hire on day one? What brought about the warm reception from a vocal few as I was introduced as a new member of the “Fire family?” My best guess is that because I work for an owner who is supposedly “cheap,” “doesn’t care,” and only sees the team as a “toy.” Or maybe it’s because I’m joining a front office staff that just “doesn’t get it” or only makes “bad decisions.” 

Really? Yikes.

Fortunately, those are the only things that I’ve read about online, or have had forwarded my way, or that I have seen on the supporter message boards (I would hate to read the non-supporter boards).  That was until the experience at the U.S. Open Cup semifinal when the Fire laid a giant egg against D.C. United. I don’t pretend to know all the history, but from what I’ve heard, the stories told to me, watching the videos, hearing from staff and our owner, I knew how important this game was. I knew why the Club decided to promote the heck out of it (Facebook ads, on broadcast, social media, letter from ownership, ads at the Messi & Friends game, ads at the U.S. Soccer Viewing Party, free parking, make-up games, discounted food, etc.), and while the crowd and atmosphere led by a robust showing of Section 8 were great, unfortunately the result was gut wrenchingly disappointing. 

Yes, ownership and family were at the game. And yes, fans have a right to boo and show how disappointed they are, especially when the Club they love doesn’t perform up to expectations. Look, I’m an unabashed Detroit Lions fan, I know the mentality of a fan going an entire season without winning or watching a team go longer than a decade without a playoff appearance. It’s the thrill of victory and agony of defeat that makes sports great. And from what I’ve seen and heard from Fire supporters, I know it runs even deeper in soccer than anywhere else in sports.    

But are personal attacks, threats, accusations, etc., that happened at that Open Cup game OK? Are shouting obscenities to staff, our owner and his family, or other supporters attending games with their families the norm? There’s a fine line between love and hate and being critical vs. being destructive. Certain incidents in particular related to that game have given me and others at the Club pause. 

It has been shared with me that the Club’s charter (co-written by our owner and Section 8 leadership) makes it clear that all who enter Toyota Park are to be “respectful of all other supporters, participants, match officials, entertainers, athletes, stadium personnel, staff members and stadium property.” Are to “behave in a responsible manner and not interfere in other supporters’ enjoyment of the match.” And are “to refrain from using foul, sexist, racial, or offensive language including any type of obscene gesture.”

In the aftermath of that game, we/I have heard from many longstanding supporters who were afraid, fearful, disgusted with certain attendees behavior. Our role as a club is to draw a line and protect the sanctity and honor of the organization and all its supporters. 

While I may be new to the team, I know the Club isn’t delusional. Owner Andrew Hauptman has set high standards that he hasn’t shied away from. And while these standards might not always be met, you can tell that he has instilled into this group a focus on performance, community, collaboration and connectivity.  In many ways, the club is more successful than ever by these standards, including the footprint of its foundation, social reach, growth in corporate partnerships, expansion of the season ticket base, deep investments and exponential scale in youth and recreational soccer, broadcasting and so on.

But beyond that, there’s the other side that you don’t always get to see.  Chances are that if you’ve met our owner or even just had a conversation with him, you know he tells it like it is, for good or for bad. There’s also a real sense of caring at the Fire, be it regarding the business of the club, or on a more personal level. One “Fire family” isn’t a cliché.  The inclusive and authentic nature of our culture starts from the top down. Hopefully you see pieces of it in action by just attending a game and being welcomed at Toyota Park, or from our partnership with the Greater Chicago Food Depository (including upcoming Food Drive at our September 1 game), our annual Practice in the Community event coming up this Saturday, our commitment to inclusiveness by participating at the Pride Parade or the upcoming Pride Initiative on September 28, staff members lobbying City Council on behalf of LGBT athletes, honoring important community leaders on Hispanic Heritage night, partnering with Chicago Public Schools, and so on.     

Even going back to the field, earlier in the season, ownership was the first to tell you that the team on the field was frankly just not good enough (even though the jury is out on this year).  And in sports, because of that, there will always be those who want ownership to sell.  Want to make calls for front office firings? Find me someone who doesn’t think they could be doing their job better. Telling me I suck at my job? That all comes with the territory I guess. But don’t also be surprised that if someone personally goes after anyone in the Club or its supporters in a way that defies the inclusive culture being built at the Fire, that the Club will respond sincerely and want to know why they would still want to be a part of it?

Our integrity within this Club actually matters to us. For me personally and others on the staff, this is our livelihood. Failure isn’t an option. Why would we choose to work together on building this Club with anyone who takes a stand that prevents progress, espouses negativity and is just downright not truthful, inhibiting us from doing our jobs to the best of our ability? Or worse, make attending a game for a supporter a fearful experience?

I don’t pretend to know everything there is to know about soccer, the Fire or MLS.  But what attracted me to the job is working in sports, connecting with passionate fans, being part of an organization that stands up for values like integrity, hard work, and humility and a 24/7 desire to bleed for this incredible Club. I heard every one of those elements in my conversations with our owner, AK, and others I met before making the decision to join. I knew that I was becoming part of a bigger movement, tasked with growing the game and the Club, leaving a positive impact on the community and Chicago as a whole. And with all its inherent challenges, that’s what we are going to do. For me personally, I would love your help to get there. In fact, I know how much I need it.

I have another confession – the majority of folks I’ve met since I’ve joined, the staff, supporters, bloggers, media, Club Seat Holders, Section 8 members, etc., have all been more than welcoming. I’ve felt that they want both the Club and me to succeed.  While there will always be those who might choose a different route, I’m glad to know that there will be thousands of others that will have my back.

19 August 12:54 pm

Over the weekend, Chicago Fire Season Ticket Holders began receiving #FIREUP renewal packets in the mail regarding 2014 Season Tickets. Chicago-Fire.com did a Q&A with Vice President of Ticket Sales, Service and Operations Mike Ernst to explain the philosophy behind some of the changes to the club's Season Ticket packages next season.

Chicago-Fire.com: Why is there a reduction from a 20 tickets to 18 tickets in the Season Ticket Holder packages?

Mike Ernst: Having discussed the potential move in the past, there are a couple of reasons we decided to make the switch this year.

First, we have seen over the course of the past several years that the Bonus Games were not always popular with our Season Ticket Holders. When we had a match against a big-name team like Manchester United, people were extremely happy, but if the game(s) were against a perceived lesser opponent, people were not as interested and were less likely to attend. 

I think this stems from the fact that the games are exhibitions in nature and often times the regular starters did not play due to the competition calendar. 

As a Club, we have tried to do our best to balance making sure the First Team is rested and has a competitive advantage in games that count (MLS Regular Season & U.S. Open Cup) while also putting on exhibitions that attract new, prospective fans.  

C-F.com: Does the exclusion of Bonus Matches from this year’s season ticket packages mean the Fire won’t be hosting international friendlies next year?

ME: Far from it, exhibitions against international opponents will continue to be a focus for our Club going forward and  we will give Season Ticket Holders the chance to purchase their tickets for any of these games before the general public. In addition, Season Ticket Holders will be able to purchase these tickets at a significant savings off the face value. 

These matches give us the opportunity to raise the profile of our Club with the opponent’s fan base and the broader general public. The goal of hosting these matches is to attract local fans of another Club to a Fire game with the aim of converting them to supporting their local Club. 

It is critical for the continued growth of our Club to recruit new fans and then convert them  to Season Ticket Holders over time.

C-F.com: Why has the Club shifted course on U.S. Open Cup games with the offering of the U.S. Open Cup Series Ticket? What does that mean?

ME: The U.S. Open Cup Series ticket will be the 18th game in the season ticket package. That ticket (and parking if applicable) will be good for up to three games if the Fire host the 3rd Round, 4th Round and Quarterfinal at home. 

This change is the next step in ownership’s commitment to contend for the U.S. Open Cup on an annual basis. In the past, we have and have not included U.S. Open Cup games in our season ticket package. We feel it is important to take this step, so that we give the guys on the field the best possible competitive advantage. 

In the event that we do not host a U.S. Open Cup game at home, the Series ticket will be good for exchange to another MLS regular season home match.

C-F.comWhat benefits are changing for Season Ticket Holders in 2014?

ME: The Club is committed to providing Fire fans with the best season ticket benefits in Chicago. In 2014, we will continue to offer free parking/$6 parking where applicable, the same exchange program to help you avoid wasting tickets, and a 20% off savings on merchandise at the TOYOTA PARK team store and online. In addition, it is important to note that we are not raising the price of tickets on a per-game basis.

Our goal is to continue to grow the season ticket base, so that we put the Club in a situation to sellout every match at TOYOTA PARK and thereby provide the team on the pitch with a home-field advantage. While that will not happen overnight, we believe that providing all Fire fans with an affordable and flexible season ticket option is critical to achieving our goal.  

C-F.comWhen can Season Ticket Holders expect to receive tickets for 2014?

We are expecting the 2014 season to begin sometime in early to mid-March, so we are aiming to have Season Tickets out by mid-February. It is important to us to make sure that this process goes as smoothly as possible. 

In addition, we are still looking at options on how Season Tickets will be formatted for next year. There will be more information on that in the coming months. 

24 July 1:12 pm

On Tuesday, July 9, a Chicago Fire fan forwarded a Yahoo! article to owner Andrew Hauptman that included a detailed account of a young fan who wanted to meet soccer superstar Lionel Messi on his birthday only to be left disappointed. 

Upon further digging, it turned out, he wasn’t the only one.  A group of approximately 75 fans had paid a premium for a meet and greet at the July 6 Messi & Friends event at Soldier Field that ultimately didn’t come to be.  Learning more about this group, the Fire owner’s immediate response was to find a way to contact these fans and invite them for a true, VIP experience at an upcoming Chicago Fire game. 

Through a little help from Dirty Tackle’s Brooks Peck, an introduction was made, and then an invite was extended for those fans to be a guest of Andrew’s for last Saturday’s match against D.C. United. And while not everyone could attend, with some traveling from California, DC, Toronto and even as far as England for the original game, the Fire welcomed 16 fans to Toyota Park that night. 

After a quick tour of the Park, a trip on field and even to the locker room, the guests enjoyed the game from the Second Star Club. The 4-1 win over United was the icing on the cake.  Many of the fans were truly grateful for the invitation; calling it a “bright spot in all of this drama.”

One of the families shared this note with the Club after the game:

“…My family and I would like to thank you for yesterday's awesome tickets.  We had such a wonderful time and we won't forget it, ever.  Please thank Mr. Andrew Hauptman for everything that he did for us. This was a beautiful experience.  Looks like we'll be season ticket holders starting next year. Thank you!”

Don’t forget, the Fire is still offering anyone with proof of purchase to the July 6 Messi & Friends event at Soldier Field a 50 percent discount on a ticket to the Aug. 7 Chicago Fire vs. D.C. United Lamar Hunt U.S. Open Cup Semifinal match. All discounted ticket offers must be redeemed at the Toyota Park Box Office only. Inquiries regarding the discount can be directed to 1-888-MLS-FIRE.

21 July 2:32 pm

Select shots from the Chicago Fire Season Ticket Holder Meet the Team event.

05 July 11:33 am

Soccer in America is still constructing its infrastructure, and we need engineers. People to build the institutions that will support the weight. One of those engineers is here, with us. If you’ve watched a game in a bar in Chicago you probably already know him.

Tall, beer in hand, iconic rockabilly hat - that’s the ubiquitous German Cowboy. His name is Mike Knueppel, and he’s been in Chicago since 2005. You’ll find him often at the far side of the bar in Cleo’s on Chicago, sometimes in the back room, rarely on the patio, but you can always pick him out by his trademark collection of kits, dozens and dozens of them, all with COWBOY 57 on the back.

We were driving to Toyota Park on Wednesday night talking about all those jerseys. I once saw him change from a German kit to an American one at halftime of their friendly in June. How can one support ALL the teams? What happened to loyalty?

“I wear the shirt of who’s playing,” he said. “But mostly if they have a German player.”

This was hard to take. Aren’t we supposed to live and die for a club? That means hating other clubs, wishing harm on strangers in other colors, “You ain’t got no history,” all of that.

But he was saying something different. You watch because, first of all, you want to watch the game. The game is primary. Then, you have your local allegiance. His is German and Hamburger SV (He founded Hamburger SV Supporters Chicago with a few others.) He cares most of all about the German national team and he’s willing to wear shirts of teams he “can live nicely without,” as he says, like Bayern Munich, because of some of their players.

“I even bought a Bayern Munich shirt recently,” he told me. “I mean I really shocked their supporters, they know I don’t like that team, but as a fellow German I support them internationally.”

I said, “This is troubling. You support players as they come and go? They’re moving around constantly. It’s like rooting for mercenaries.”

“I don’t support only the players. That’s why I have COWBOY (or VAQUERO for Real Madrid) on my shirts with my birth year. At least I know that won’t change. But first you support your local club.”

That’s fine too, but the logic breaks down again because what about the organizations with detestable front offices or ownership groups? (I’m thinking about even some of our Chicago teams’ history.) You can’t just support a team willy-nilly.

“It’s true,” he said. “But you have to support your location.”

And Americans supporting European teams in places they may have never even seen in person?

These to me are the tough questions of support and fandom. What exactly are we doing supporting these teams, all over the world? Thankfully, seated in Toyota Park to watch our shared, indisputable, actual home team, we could lay the question aside for 90 minutes or so.

Fun game, too, right? Nice how the rain broke and the night warmed up. Dilly Duka more than deserved the standing ovation he got as he came off in the 87th. The Cowboy and I enjoyed watching him absolutely terrorize Quakes right back Steven Beitashour.

The night was beautiful. Leaving the stadium, I was mumbling about how we fans deserve these nights. Those cold, grinding results early in the season were tough. You could feel the fans’ relief at the result. No disappointment this time. Wednesday night was even better because of the challenge and drama; San Jose wouldn’t die, but the Fire earned the three points with three beautifully worked goals. “They won, that’s all that matters,” the Cowboy said. “Fans love the win.”

There’s a long story for how the Cowboy got to Chicago, a story including four weeks at the Presidential towers in 1987, karaoke, his wife Sharon, the city of Seattle, software programming - it’s a story that he might tell you if you see him at Cleo’s. He’s not afraid to share.

And in some ways, it’s fitting that he’s around. The Cowboy embodies the 21st century globalized soccer paradigm. He can watch his Bundesliga, follow die Mannschaft, and participate in the growth of soccer in America, all from a comfortable neighborhood bar in Chicago. His work developing Cleo’s website and social presence has made it one of the primary soccer locations in Chicago and turned heads nationally. Maybe most importantly, his unofficial freelance soccer ambassadorship has brought people from all over the world together.

You’ll see him meeting with local supporter clubs (some of which he founded himself) like those of Dortmund and Hamburg, as well as Section 8, the Fire, ESPN, and just last week, in the beer garden, you would’ve seen him watching Uruguay and Italy in the Confederations Cup with Hamburg’s senator of the interior and highest ranking police officer.

Ever since he convinced Cleo’s to let him fix up their site and control their Facebook page, and with the blessing and help of Stephen behind the bar, the Cowboy has been our handyman, fixing up games and posting schedules so we can watch American and European soccer at our ease. “I wanted a bar where I know them and they know me and I get there they put the drink on the bar,” he said. “Where I can watch all the games and they’ll open early.”

In other words, it’s not really about the fanaticism of watching games. Going back to our conversation about supporting clubs, it became clear to me that the whole “it’s what’s on the front of the jersey, not the back of the jersey” thing is cheesy and doesn’t apply - just having a jersey is what matters. In this way, the Cowboy is critical in experience-making. He’s not an owner of the bar, or even an employee - he’s one of us. His work setting up games and events at Cleo’s, with just watching the game as the goal, means that there’s less pressure to know esoteric European stadium statistics, or to spew hatred for teams thousands of miles away.

Maybe that’s the answer about why we support who and how. Maybe we just support the game. Watch the game for the game’s sake. Love the game. Talk to people. Drink beer. Amen.

Ben Schuman-Stoler is a contributor to Chicago-Fire.com. Follow him on Twitter @bsto.

04 July 5:27 pm

Part of Fire forward Mike Magee's incredible run of form since joining the Men in Red back on May 25 will be featured in Friday's episode of "MLS Insider" LIVE at 6:30pm CT on NBC Sports Network.

Check out the trailer below:

01 July 12:20 pm

Chicago Fire players Gonzalo Segares and Brendan King joined Sparky, members of the Front Office, representatives from Section 8 Chicago and PepsiCo in Sunday's 43rd annual #ChicagoPrideParade.

As you can see, Sega and Brendan had a great time... Check out the photo gallery below!

The Chicago Fire will hold LGBT Pride Night on Saturday, September 28 against the Montreal Impact. For more information and tickets, please visit www.chicago-fire.com/pride.